Terms and Conditions for Laura AI

Last Updated: 02.06.2026

1. Introduction

Welcome to Laura AI, a mobile application operated and owned by MODERNIST YAZILIM HIZMETLERI SANAYI VE TICARET LTD. STI. By accessing or using our mobile application (“App”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please refrain from using our App.

2. Eligibility

Laura AI is intended for general use. If you are under the age of digital consent in your country, you must have permission from a parent or legal guardian to use the App.

3. Description of Service

Laura AI offers creative, entertainment-based AI features that allow users to generate, personalize, and interact with AI-powered characters, images, conversations, and other digital content.

The App may include features such as:

• Draw & Chat Your AI Soulmate: Generate a soulmate in Cartoon, Anime, Fantasy, or other available styles and start an AI conversation.
• Draw & Chat Your AI Family: Create an AI husband, wife, sibling, baby, or other family-style character and chat with them.
• Draw & Chat Your AI Friend: Visualize a best friend, girlfriend, boyfriend, or other fictional companion and connect via AI chat.
• Draw & Chat Your AI Pet: From dragons and unicorns to cats, dogs, pandas, and other fantasy or real-world pets—draw them and start chatting.
• Ask AI Anything: Go beyond drawings and talk about creative, emotional, entertainment, or general topics.
• AI Content Generation: Generate new AI-powered images, character visuals, creative concepts, personalized content, and other digital outputs based on your inputs, selections, prompts, or uploaded content where available.

The App may evolve over time and include new features, content types, generation tools, themes, styles, or AI-based experiences.

The App is designed for entertainment, creativity, personal expression, and informational purposes only. Outputs are AI-generated, not scientifically verified, and should not be relied upon for professional advice, including but not limited to medical, psychological, legal, financial, or relationship advice.

AI-generated outputs:

• May be inaccurate, unrealistic, or unexpected
• Are not guaranteed to be unique, appropriate, or reliable
• Must not be relied upon for professional, medical, legal, financial, or psychological purposes

4. How Laura AI Works

• User Data Input: You may provide personal details such as birth date, birth time, place of birth, preferences, prompts, messages, photos, descriptions, selections, or other related information to generate drawings, conversations, AI characters, images, or other digital content.
• Processing: AI processing may be performed on-device and/or on secure servers, including third-party AI infrastructure, solely to provide App functionality and generate requested outputs.
• Personalization: Outputs may be generated based on your inputs, selections, prompts, uploaded content, or interactions within the App.
• No Guarantees: Generated results may vary and are not guaranteed to meet your expectations or be accurate, realistic, unique, or suitable for any particular purpose.
• User Responsibility: You are responsible for the information, prompts, photos, messages, or other content you submit to the App. You must ensure that you have the necessary rights and permissions to upload, submit, use, or generate content through the App. You acknowledge that you are solely responsible for all content you upload or generate.
• Data Privacy: Your data is handled in accordance with our Privacy Policy. Some data may be processed by service providers where required for App functionality, AI processing, billing, analytics, security, or technical operations.
• AI Outputs: Drawings, chats, images, generated content, and other outputs are algorithmic and may vary in quality, style, accuracy, coherence, and appropriateness. They are for entertainment and creative purposes only.

5. User Content & Permissions

By uploading, entering, submitting, or generating content through Laura AI, including but not limited to photos, prompts, messages, names, descriptions, preferences, or personal details, you confirm that:

• You own the content or have the necessary rights and permissions to use it.
• Your content does not infringe any third-party rights, including copyright, trademark, privacy, publicity, or other intellectual property rights.
• You have obtained consent from any identifiable individuals where required by law.
• Your content does not violate applicable laws or these Terms.

You grant Laura AI a limited, non-exclusive, non-transferable license to process, transform, analyze, and generate outputs from your submitted content solely for the purpose of providing and improving the App’s functionality, subject to our Privacy Policy.

You acknowledge that Laura AI does not verify the ownership, legality, accuracy, or appropriateness of user-submitted content. You are solely responsible for the content you submit and for how you use, share, or interpret AI-generated outputs.

You may not upload, submit, generate, or request content that includes:

• Illegal activities or unlawful material.
• Content that violates third-party intellectual property, privacy, or publicity rights.
• Explicit, abusive, hateful, harassing, defamatory, harmful, or violent material.
• Photos or personal information of individuals without their consent where required by law.
• Content intended to deceive, impersonate, exploit, or harm another person.
• Content that attempts to manipulate, abuse, disrupt, or reverse-engineer the App or its AI systems.

We reserve the right to remove content, restrict access, suspend accounts, or take other appropriate action if we believe content or usage violates these Terms or applicable law.

6. Subscriptions and Purchases

• The App includes paid features such as subscriptions.
• Weekly and Yearly subscription plans are available, granting users access to premium features.
• Subscriptions do not provide unlimited access to all content but unlock additional features and experiences.
• All purchases are processed through Apple App Store or Google Play and are subject to their billing policies.
• Some features, templates or outputs require payment.
• The App may include both auto-renewing subscription plans and a virtual in-app currency system ("coins")
• Payments are processed via third-party payment providers.
• Access to paid content is granted after successful payment.
• Purchases unlock specific outputs, templates, credits or experiences and do not provide unlimited access unless explicitly stated.
• Laura may offer subscription plans that provide access to premium features, as well as a virtual credit system ("coins") that can be used to unlock specific AI-generated outputs or templates.
• Coins have no real-world monetary value and are non-transferable and non-refundable once used.
• We may modify, add, remove, limit, or change paid features, coin usage, generation costs, templates, subscription benefits, or available content from time to time, provided that such changes do not unlawfully affect your existing consumer rights.
• If your Transaction is processed by Zotlo as merchant of record and authorised reseller, all billing, payment processing, cancellations, refunds and order-related support in respect of that Transaction are administered by Zotlo. You may submit a cancellation or refund request through the Zotlo customer portal at https://account.zotlo.com/ using the same email address/phone number used for the purchase, or by contacting [email protected]. Zotlo may require reasonable verification, including your purchase email address and Transaction details, in order to authenticate and process your request. Any eligibility for cancellation or refund, and the timing, form and method of any refund, shall be determined in accordance with Zotlo’s applicable Terms presented at or before checkout. Zotlo’s registered details are: Z3P LLP, 5th Floor, 86 Jermyn Street, London, SW1Y 6AW, United Kingdom.

7. User Conduct

By using Laura AI, you agree to:

• Use the App for lawful purposes only.
• Not engage in any activity that could harm, disrupt, overload, or interfere with the App’s functionality.
• Not attempt to gain unauthorized access to any part of the App, its servers, payment systems, AI systems, or related infrastructure.
• Not misuse or attempt to manipulate AI-generated insights, conversations, images, or outputs in a way that could cause harm, deception, exploitation, or misrepresentation.
• Not use the App to generate or distribute illegal, harmful, abusive, hateful, explicit, infringing, or deceptive content.
• Not impersonate another person or use another person’s image, identity, or personal information without permission where required by law.
• Not copy, scrape, reverse-engineer, modify, or commercially exploit the App or its underlying technology without permission.

8. Intellectual Property

All content, features, and functionality of the App — including but not limited to text, graphics, logos, software, interfaces, designs, AI systems, AI algorithms, templates, styles, and other materials — are the exclusive property of Laura AI or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

AI-generated outputs are provided to you for personal, non-commercial use only, unless otherwise stated in the App or separately agreed in writing. You may not sell, redistribute, sublicense, or commercially exploit generated content without explicit permission.

You retain any rights you may have in the content you submit to the App. However, by submitting content, you grant Laura AI the limited rights necessary to process your content and provide the requested App functionality as described in these Terms and our Privacy Policy.

9. Limitation of Liability

Laura AI is provided on an “as-is” and “as-available” basis. We make no warranties, expressed or implied, regarding the App’s operation or the information, content, materials, AI-generated outputs, or services included. This application is intended for entertainment, creative, personal expression, and informational purposes only, and the insights or outputs provided do not have scientific accuracy.

To the fullest extent permitted by law, we disclaim all warranties, express or implied. We do not guarantee that the App will be uninterrupted, error-free, secure, accurate, or suitable for your expectations.

Laura AI is not responsible for:

• User-provided content, including photos, prompts, messages, or personal details submitted by users.
• AI-generated outputs or the consequences of using, sharing, interpreting, or relying on such outputs.
• Third-party services, payment providers, AI infrastructure, app stores, hosting providers, or external systems used to provide the App.
• Any loss, damage, misunderstanding, emotional distress, or other consequence arising from your use of AI-generated conversations, images, characters, or other content.
• How users interpret, modify, publish, distribute, or use generated content outside the App.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, consequential, special, punitive, or other damages arising out of or related to your use of the App.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, process, and safeguard your information.

11. Refund & Money-Back Policy

We want you to have a meaningful and enjoyable experience with Laura. While we strive to provide a high-quality product, we understand that sometimes things may not meet expectations.

Money-Back Guarantee
If you purchased a subscription or package directly via our website, and were offered a money-back guarantee during checkout, you may be eligible for a full refund under the following conditions:

• You contact our support team at [email protected] within 30 days of your initial purchase, and
• You provide a brief explanation for your request, and
• You demonstrate that you have used the product meaningfully (e.g. uploaded valid data, or engaged with core features for at least 7 consecutive days).

We review all refund requests individually and reserve the right to approve or decline based on the information provided. If approved, the refund will be issued to your original payment method.

Important Notes
Please understand that our money-back guarantee is designed to support genuine use cases where the service did not work as expected, despite reasonable effort. For this reason, refund requests may not be approved in the following situations:

• If the request is based solely on a change of mind, personal preferences, or unmet subjective expectations.
• If the user was unaware that the service includes a paid subscription or that it auto-renews, despite this being communicated during the checkout process.
• If there is little or no evidence of meaningful use of the app’s core features.
• If the purchase was made through a third-party platform (such as the App Store or Google Play), in which case their own refund policies apply.

Please note that refunds for consumed digital items are not possible unless there is a technical defect attributable to us.

General Refund Terms
Outside of the above-mentioned guarantee, all purchases are considered final and non-refundable, unless otherwise required by applicable consumer protection laws.

If you’re a resident of the European Union or EEA, you have the right to withdraw from digital content purchases within 14 days unless you expressly consented to immediate access and acknowledged that this voids your withdrawal right. By starting to use Service immediately after purchase, you acknowledge this and waive your statutory withdrawal right unless the product is defective.

How to Request a Refund
To request a refund or ask about your eligibility, please contact us at: [email protected]. Include your order email, date of purchase, and any relevant details or screenshots to help us assist you quickly.

Data Sharing with Apple During Refund Requests

In case of a refund request made through the App Store, we may share limited, non-personal information about your in-app activity with Apple to help evaluate the request. This may include general app usage data, purchase consumption status, and anonymized identifiers. No personal content or sensitive data is ever shared.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms in the Service. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

13. Termination

We reserve the right to terminate or suspend your access to the App, without prior notice or liability, for any reason, including but not limited to a breach of these Terms, misuse of the App, suspected fraud, unlawful activity, abuse of AI features, violation of user content rules, or attempts to interfere with the App’s systems.

Termination or suspension may result in loss of access to certain features, content, coins, generated outputs, or account-related data, subject to applicable law and our Privacy Policy.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Türkiye, without regard to conflict of law principles.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]